Privacy Policy and Terms of Service

Effective Date: 2/19/2026

This document explains our Privacy Policy and Terms of Service. It outlines how we collect, use, and safeguard your information, and establishes the rules for using our website and communicating with BM Plumbing Team."

1. Information We Collect

Personal Information: When you contact us, schedule services, or sign up for updates, we may collect your name, email address, phone/mobile number, and other relevant details.
Usage Data: We collect non-personal information about how you use the Site, such as IP address, browser type, and pages visited.

2. How We Use Your Information

To provide, manage, and improve our services.
To communicate with you regarding inquiries, appointments, or updates.
To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not share personal information, including phone/mobile numbers, with third parties or affiliates for marketing or promotional purposes. Specifically:

No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information with trusted service providers who assist in operating the Site or providing services, or with authorities if required by law.

4. Cookies and Tracking Technologies

The Site uses cookies to enhance your experience and collect analytics data. You can manage your cookie preferences in your browser settings.

5. SMS Terms and Conditions

By texting us or calling our dispatch line, you agree to receive text messages from BM Plumbing Team. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of future messaging or HELP for more information.

6. Your Rights

You may:

Request access to the personal information we hold about you.
Request corrections or deletion of your data.
Opt-out of marketing communications by following the "unsubscribe" link in our emails.

7. Data Security

We implement technical and organizational measures to protect your information. However, no online system is completely secure.

8. Third-Party Links

The Site may contain links to other websites. We are not responsible for their content or privacy practices. Please review their policies before sharing your information.